Refund and Returns Policy

We wish you to like your order from icelark.com. However, when you need to refund a product, we are here to support it.

icelark.com Refund Policy

There will be some points to consider when refunding a test bank or a solutions manual you ordered from our store

You can refund the purchased product in the following cases;

You have not received or downloaded the test bank.
There is a major defect with the file you received.
The file you received is not complete or missing some chapters.

You CAN NOT request a refund in the following cases;

You have previously returned a test bank or solutions manual from icelark.com Shop.
You didn’t provide us with eligible reason.
Request a refund for multiple items.
Abuse of Return Policy

icelark.com reserves the right to reject and refuse to provide refunds to any person for any reason not prohibited by law, including, but not limited to, abuse of its return policy.

How to refund a test bank?

To return a purchased item from our store, fill the refunds form available on this page. A Support Specialist will review your entry and assist you with your returning request.